Who we are?

Derby Folk is a consortium comprising members of Bob On Arts, Furthest From The Sea and FOLK3D – working together to promote, present and engage in folk music, dance and craft activities. Bob On Arts (Bob Rushton) manages the customer data on behalf of Derby Folk, using a third party provider (Brevo) in order to manage compliance and mailings.

Bob On Arts is registered with the ICO (Information Commissioner’s Office) # ZA828247

You can find out more about Brevo here – Brevo Website

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Derby Folk (Bob On Arts) collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Any additional details you voluntarily enter on the Contact Form
• When you buy tickets for Derby Folk Festival / Derby Folk Weekend, your data is processed by Derby LIVE for the purpose of completing your ticket transaction. If you have opted to share your data with us, your email address, name, and any other contact details you have given will be securely transferred to us, and imported into Brevo to process on our behalf.

How do we collect your data?

You directly provide Derby Folk (Bob On Arts)with most of the data we collect. We collect data and process data when you:

• Voluntarily complete a customer contact form or enter comments on our blog, or via email.
• Use or view our website via your browser’s cookies.

Derby Folk (Bob On Arts) may also receive your data indirectly from the following sources:

• Messages via Facebook, Twitter, Instagram, other social media or by direct emails.

Via Derby LIVE (Derby City Council) when you purchase tickets for events. Derby LIVE are the data processor for these transactions, and your data is only shared with us if you have explicitly agreed.

How will we use your data?

Derby Folk (Bob On Arts) collects your data so that we can:

• Contact you in response to your message
• Maintain contact with you for specific (festival or promoted events), or non-specific (cross-promotion of related events) projects unless you ask to be removed from any contact lists
• Derby Folk (Bob On Arts) does not share data with any third parties – other than Brevo, who manage the data, unless it is agreed, and in conjunction with events involving other parties where contact is required, and you have agreed.

How do we store your data?

Derby Folk (Bob On Arts) uses Brevo to securely store your contact data purely for the purpose of communicating with you as part of any work that involves you and Bob On Arts. If you contact us directly, your details may be held on a personal computer, cloud storage, and mobile phone whilst communication is taking place.

Derby Folk (Bob On Arts) will keep your name, company name, email and address and telephone number for as long as events are taking place, and whilst you still wish to be communicated with. Data will be removed, and permanently deleted from all devices at your request.

Marketing

Derby Folk (Bob On Arts) will send you occasional information about events of ours, or others that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Derby Folk (Bob On Arts) from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email folk@bobonarts.co.uk and state that you wish to be removed from any/all contact lists.

What are your data protection rights?

Derby Folk (Bob On Arts) would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Derby Folk (Bob On Arts) for copies of your personal data. We may charge you a small fee for this service to cover any time spent in complying, and data may be sent from Brevo.

The right to rectification – You have the right to request that Derby Folk (Bob On Arts) correct any information you believe is inaccurate. You also have the right to request Derby Folk (Bob On Arts) to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Derby Folk (Bob On Arts) erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Derby Folk (Bob On Arts) restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Derby Folk (Bob On Arts)’ processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Derby Folk (Bob On Arts) transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: folk@bobonarts.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Derby Folk (Bob On Arts) uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website via Google Analytics

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Derby Folk (Bob On Arts) uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Derby Folk Festival website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Derby Folk (Bob On Arts) keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 16 October 2024.

How to contact us

If you have any questions about Derby Folk (Bob On Arts)’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: folk@bobonarts.co.uk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Derby Folk (Bob On Arts) has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner’s Office (ICO):

• By post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• By phone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

Alternatively, visit ico.org.uk or email casework@ico.org.uk.